Privacy Policy

Last updated: 2026

This Privacy Policy explains how ASL Fresh Air Llc, doing business as Cold Ops ("Cold Ops," "we," "us," or "our"), collects, uses, and protects information you provide through coldops.pro.

Information We Collect

When you submit a request through our website, we collect:

Your name
Your phone number
Your email address, if you provide one
Details about the service you need (e.g., equipment type, notes)

How We Use Your Information

We use the information you provide to:

Contact you to schedule and confirm your free on-site estimate
Send appointment reminders and service confirmations
Send text messages, if you have opted in, including promotions and offers
Respond to questions you send us
Improve our service and customer communication

SMS / Text Messaging Data

Your mobile phone number is used solely to send you the messages described in our Terms of Service and this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information may be shared with vendors who help us operate our business (for example, our scheduling and customer communication platform), under agreements that require them to protect your information and use it only to provide services to us — never to sell it or use it for their own marketing.

We do not sell, rent, or trade your personal information, including your phone number, to third parties for their own marketing purposes.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message. You can request help by replying HELP, or by contacting us at (321) 252-5969 or info@aslfreshair.com.

Data Retention & Security

We retain the information you submit for as long as reasonably necessary to provide our services and comply with our legal obligations, and we take reasonable measures to protect it from unauthorized access.

Children's Privacy

Our website and services are intended for business and adult residential customers. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Cold Ops by ASL Fresh Air Llc
2013 Jaffa Dr, St Cloud, FL 34771
Phone: (321) 252-5969
Email: info@aslfreshair.com